Oil light was not reset. No oil sticker applied to windshield
Did not receive gm discount for alignment. I had asked for alignment to be checked, didn't realize I would be charged full price if there was nothing really wrong with it.
My service specialist got my car inspected the same day even though I did not contact him until after noon. I got a dealer shuttle and was quickly taken back to work by a kind driver. My specialist call before the end of the business day with a quote below a local repair shop and said he could have it ready the next day. The car was ready the next morning Just in time for our road trip. A driver picked my wife up from work and off we went.
When I got to the dealership Sunday morning it wasn't so pleasant because I have been coming to the dealership since I got my car just about every month. When I got out of my car the guy that came to help me was rude, he acted as if he did want to be at work that morning. But I think it was Kevin who came and helped me. He was very nice and helpful as usual. KEVIN Thanks for all your help and thanks for always being so nice and polite!??????
Repairs and maintenance so expensive this time ($3600!) that I will probably be looking for alternatives, after being a loyal customer for many years. It didn't help that I paid for a battery checkup, was told all was okay, and then the car wouldn't start the first morning home. Had to buy a new battery. Not happy being charged for battery 'check' the day before, and being told it was fine. Service guy credited me $25 for 'next time.' Now I wonder if all the work was really done, and if it's done properly. Really glad I hadn't started out on a long trip!
I traded in my truck for a new car. Danny in sales was great and he made everything painless and easy. I'm completely satisfied with him.
But within a week of having the SUV I noticed that I needed to get my oil changed already because it only had 10% oil life left. That was a little disappointing since I just bought it, but everything else was great.
Only thing I didn't like one of my tires was low on air after I got my oil changed there had to stop at a gas station and put air on my tire I don't know if you even check the cars fluids when you take it in for any type of service in the past I've taken my car to Jiffy Lube they check all my fluids and top them off if needed to and vacuum your car you do have great people working there and friendly I am your customer and will continue to be your customer thank you
The service was very good however it took almost 2 hours to have and oil change a little long but ok.The thing that was a little upsetting was when I got home I opened the hood and saw a couple of oil spills on the motor covers I think they should of been wiped up!I